The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
- All notices from Brandra, LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Brandra, LLC shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
Brandra, LLC
26873 Sierra Hwy. Suite #125
Santa Clarita, CA 91321
Delivery shall be deemed to have been made to You by Brandra, LLC ten (10) days after the date sent.
- Copyright
- All content appearing on this Web site is the property of:
Brandra, LLC
Copyright © 2009-2010 Brandra, LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2010 Brandra, LLC. All rights reserved.
- Trademarks
- All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Brandra, LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Brandra, LLC or any third party, except as expressly granted herein.
- Use Of Site
- This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Brandra, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Brandra, LLC believes that customer conduct violates applicable law or is harmful to the interests of Brandra, LLC and its subsidiaries.
- Privacy Policy
- Information About You: We collect several types of information on our Site. We collect "Personal Information", which generally speaking is information that can be used to identify you individually, such as your name and address. We also collect "Non-personal Information", which is information about you that does not itself identify you individually. Examples of Non-personal Information include age range and gender. We also collect "Aggregate Information", which is information about use of our site, such as pages visited on our Site. The information we collect depends on what services you use on our Site.
Customer Service Correspondence: We may collect information that identifies you personally when you submit comments, questions or suggestions to our Customer Service department.
Use of Your Personal and Non-Personal Information: Except as disclosed in this policy, we do not sell or disclose information that identifies our guests personally or makes it possible for other parties to contact them directly without our guests' consent. We may use, sell, disclose, or otherwise dispose of Personal Information we collect in the following circumstances:
Internal Analysis and Promotions: We may use information about you for our own internal statistical, design, operational purposes such as to estimate our audience size; measure aggregate traffic patterns; and understand demographic, customer interest, purchasing and other trends among our guests and customers. We may also use your Personal Information for the marketing and/or promotion of our products or services. We may outsource all of these tasks to third parties on a confidential basis. If you have received an email from any members of Brandra, LLC, and you wish to no longer receive emails, please click the unsubscribe link found at the bottom of the email. You will receive a confirmation email in which you will find a link that you must click on in order to complete the unsubscribe process.
Transaction Processing: We may use your Personal Information to create a convenient and easy-to-use shopping process that includes an online "shopping cart" that allows you to track selected products and proceed through purchase. Also we may share transactional information with entities as is necessary to process credit card payments or other purchasing or delivery systems.
Legal Requirement: We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform with the law, respond to claims or comply with legal process served on our company or the Site; (b) protect and defend our rights or property, the Site, our employees, guests or the public.
Company Sale: Information collected through our Site is considered a trade secret of Brandra, LLC. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.
Customer Service Correspondence: We may collect information that identifies you personally when you submit comments, questions or suggestions to our Customer Service department.
Links to Other Sites: Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites' privacy policies may differ from those of Brandra, LLC. We encourage you to review and understand their privacy practices before providing them with information.
- Shipping & Delivery
- At this time, Brandra, LLC ships merchandise to locations within the United States. Additionally, Brandra, LLC ships merchandise to Canada and Mexico, but not to other international locations. We charge a flat rate for shipping and handling based on the size of your order. Your order should be recieved no later than up to 10 business days after confirmation. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
- International
- Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Brandra, LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
No tracking number is provided for international shipments. Carrier is United States Postal Service and method is First-Class (delivery times vary depending on destination).
- Warranties
- The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Brandra, LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Brandra, LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Brandra, LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Brandra, LLC.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Brandra, LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Brandra, LLC.
The inclusion of material on this server does not imply any endorsement by Brandra, LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Brandra, LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
- Return Policy
- 30 DAY GUARANTEE ON RETURNS and EXCHANGES: We will gladly accept any return within 30 days, provided the item is in new or like-new condition (see exceptions below). We will only issue a refund or send a replacement as needed once the item has been received in our warehouse.
* All items must be returned in their original packaging along with all accessories, parts, and instructions manuals that were shipped with your original order. Our 30-day return policy starts from the day your product is received. We need to have the return package postmarked within 30 days of the date that your item was delivered (regardless of what date the product was first used).
* Shipping and handling costs are non-refundable Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we will not issue you a refund or send you a replacement. Such a return also will not be sent back to you.
Returning Information: Ship returns via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail) to:
Brandra, LLC
26873 Sierra Hwy. Suite #125
Santa Clarita, CA 91321
Along with your return, be sure to include the following:
A. Your order number and/or your complete name, address, and email address
B. A detailed explanation regarding your reason for returning the item(s)
C. Information about whether you would like a refund or a replacement
- Miscellaneous
- Questions or comments?
Contact us:
Phone: (661) 299-4558